FAQ's
Our business hours are from 11:00 AM to 8:00 PM, Monday through Saturday.
Freshly roasted coffee beans are a true delight! For the best flavour, enjoy them within 30 days of roasting. However, they remain suitable for brewing for up to 6 months.
The fresher, the better for that perfect cup
Are there no tracking updates on your order? Don’t worry!You can check your order on the “track my order” in the order section. Or you can simply visit our shipping partners’ website and track your order there.
Coffee roasting is the process of transforming green coffee beans into roasted beans through the application of heat. This process brings out the unique flavors, aromas, and characteristics of the coffee beans.
Our team dedicates countless hours to researching and developing the best possible flavour profiles for our coffees; at this time, we're unable to offer custom roast levels for individual orders. This exceptional service is available for our B2B partners, though. We hope you find a favourite among our carefully crafted selections!
The coffee roasting process involves heating the green coffee beans at a controlled temperature for a specific period of time. The beans go through various stages, such as drying, browning, and development, which result in the desired roast profile.
Brewing methods vary, and the ideal technique depends on personal preference. However, we recommend using freshly ground coffee, following proper brewing ratios, and experimenting with different techniques to find the perfect balance of flavors. Feel free to reach out to our team for brewing recommendations specific to our coffee offerings.
At our coffee roasting company, we work with a variety of coffee beans sourced from different regions around the world. We offer single-origin beans, blends, and specialty coffees to cater to different tastes and preferences.
Absolutely! We're thrilled to offer Wholesale options for businesseslooking to bring our premium coffee into their spaces.
Yes, we prioritize sustainability and work closely with coffee farmers and cooperatives that follow environmentally friendly practices. We aim to source beans from farms that promote biodiversity, support fair wages, and employ sustainable agricultural methods.
While we love the enthusiasm of home roasters, we currently don't offer green coffee beans for sale. We focus on providing perfectly roasted beans to ensure you enjoy the best flavours we've crafted carefully
Absolutely! We invite you to visit our coffee roasting facility and immerse yourself in the aromatic world of coffee crafting. Please book an appointment. We're excited to meet you!
We offer a range of roast levels to cater to different preferences. Our offerings include light roast, medium roast, medium-dark roast, and dark roast. Each roast level brings out distinct flavors and characteristics in the coffee.
At the moment, we primarily focus on coffee roasting and providing high-quality beans. However, we can recommend trusted vendors and resources for brewing equipment and accessories if needed.
To ensure optimal freshness and flavor, it is recommended to store roasted coffee beans in an airtight container in a cool, dark, and dry place. Avoid exposing the beans to direct sunlight, moisture, and strong odors.
If you have additional questions or need any assistance, our customer support team is here to help. You can reach us through our contact page, email, or phone, and we'll be delighted to assist you with any inquiries or concerns you may have.